In the last few years, businesses have dramatically changed how they use technology. This use increase has also opened the door to a spike in Cybercrime. Are you working on a retail app, website, or customer-facing project? Then you need to know what you can do to keep Cybercriminals from stealing your data and your Customers away. What can a Company lose? Customer Trust, Brand Reputation and Future Sales. Read more to find out what companies, departments and projects can do to protect the Customer Experience.

Customer experience is the overall perception your customers have of your brand, services, and products. Creating a compelling and successful customer experience requires more behind-the-scenes work than you may have thought!  Looking to improve your customer experience? Or starting a Project which needs to build CX into the product? Read my 7 points to deliver the right CX.

The world of UX Design is competitive. Consumers now expect a more compelling user experience. As the UX Design industry is ever-changing, it is essential for user experience designers to take on a growth mindset amongst other essential principles. Anticipating user needs and collaborating with cross-functional teams are just a couple of important practices UX Designers should adopt - I will show you that and more!